Privacy Policy
Last updated: July 13, 2026
Alfred Voice ("Alfred Voice," "we," "us," or "our") is a product of Mule Works Inc. dba Relay Work, operating at alfredvoice.com. Alfred Voice provides AI voice and messaging services that help businesses answer calls, follow up with customers, and book appointments. This policy explains what information we collect, how we use it, and your choices.
Mobile / SMS Messaging
Mobile/SMS: Your mobile information (including your phone number) will not be sold or shared with third parties for promotional or marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of any purchase.
If you opt in to text messages from Alfred Voice (Mule Works Inc.), you will receive messages related to your request — such as call recaps, demo links, and appointment or callback confirmations. Consent is collected verbally during a call and confirmed by a double opt-in: you receive one confirmation text and are enrolled only after you reply YES. You may reply STOP at any time to opt out (you'll get a single confirmation and no further texts), or HELP for help. Supported by major US carriers (AT&T, Verizon, T-Mobile, and others); carriers are not liable for delayed or undelivered messages.
Information we collect
- Contact details you give us — your name, phone number, email, and business information you submit through a form, a chat with Alfred, or a demo request.
- Call and message content — recordings, transcripts, and messages exchanged with Alfred so we can provide and improve the service.
- Technical data — device and usage information (such as IP, browser, and pages visited) collected when you use our website.
How we use information
- Place the demo call or text you requested and respond to your inquiry.
- Provide, operate, and improve the Alfred Voice service.
- Contact you about your request, your account, or service updates you have consented to receive.
- Ensure security, prevent abuse, and comply with legal obligations.
How we share information
We never sell your data. We share information only with service providers who help us operate Alfred Voice (telephony, cloud infrastructure, and AI vendors) under confidentiality obligations; when required by law; or in the event of a merger or acquisition. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Data retention & security
We keep personal information only as long as needed to provide the service and meet legal requirements, and we use reasonable safeguards including encryption and secure cloud storage. Trial data is purged after the trial period unless you become a customer.
Your rights
- Opt out of texts anytime by replying STOP.
- Access, correct, export, or delete your information by emailing brian@alfredvoice.com.
Children's privacy & changes
Alfred Voice is intended for business use and is not directed to individuals under 18. Data may be processed in the United States with appropriate safeguards. We will post material changes to this policy on this page and update the date above.
Contact
Brian Southers, Founder & CEO
Alfred Voice — a product of Mule Works Inc. dba Relay Work
brian@alfredvoice.com · (346) 258-0006