Terms of Service
Last updated: July 13, 2026
1. Acceptance of Terms
By accessing or using Alfred Voice (the "Service"), operated by Mule Works Inc. dba Relay Work ("Company," "we," "us," or "our") at alfredvoice.com, you agree to be bound by these Terms of Service ("Terms").
2. Description of Service
Alfred Voice is an AI-powered voice and messaging platform. Alfred answers inbound calls, follows up with leads, books and confirms appointments, and can send related text messages on behalf of your business. Alfred's responses are AI-generated.
3. Your Responsibilities
- You must be at least 18 and authorized to act for your business; you must provide accurate information and keep your account secure.
- You are responsible for how the Service is used on your behalf and for compliance with applicable communication laws (including TCPA and carrier requirements) when contacting your customers.
- You must not use the Service for spam, harassment, or unlawful purposes.
4. AI-Generated Content, Payment & Liability
- Alfred's output is AI-generated and may contain errors; you are responsible for reviewing it. Alfred does not provide legal, medical, or financial advice.
- Subscriptions are billed in advance and are non-refundable except as required by law; prices may change with notice.
- The Service is provided "as is." Our total liability is limited to amounts paid in the past 12 months; we are not liable for indirect damages. We may suspend or terminate for violations; you may cancel anytime.
5. Privacy
Your use is subject to our Privacy Policy. We never sell your data and do not sell or share your phone number.
6. SMS / Text Messaging Terms
Program name: Alfred Voice Alerts. Consent to receive texts is collected verbally during a call and confirmed by a double opt-in — you receive one confirmation SMS and are enrolled only after you reply YES. Consent to receive SMS messages is not a condition of purchase.
Mobile/SMS: Your mobile information (including your phone number) will not be sold or shared with third parties for promotional or marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of any purchase.
- You may receive call recaps, demo links, and appointment/callback confirmations. Message frequency varies.
- Reply STOP to opt out at any time; you'll receive a single confirmation and no further messages unless you opt in again. Reply HELP, email brian@alfredvoice.com, or call (346) 258-0006 for help.
- Supported by major US carriers (AT&T, Verizon, T-Mobile, and others). Carriers are not liable for delayed or undelivered messages.
7. Contact
Brian Southers, Founder & CEO
Alfred Voice — a product of Mule Works Inc. dba Relay Work
brian@alfredvoice.com · (346) 258-0006